Whether you love it or loathe it, technology is here to stay. What was traditionally a utility service to a business is now a fundamental necessity, underpinning business efficiency and growth.
Delivering services to customers, managing business processes and enabling your people to work effectively and efficiently from any location all depends on having the right IT solutions in place, that work when you need them to. Like a well-oiled machine, your IT platform will work best for you when it is managed properly.
We can manage the platform for you to leave you free to take care of your business. We understand technology and know what good looks like, so can ensure that you are getting the best out of your IT platform. This may cover:
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Working with your IT service providers to ensure appropriate availability, capacity and security of your systems
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Manage the introduction of new & upgrade of existing systems
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Management and renegotiation of service contracts
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Working with your internal teams to understand their requirements and ensure these are addressed
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Creation and management of IT annual budget
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Providing guidance & support to internal IT team
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Performance reporting
